We are a consulting practice dedicated to helping middle market companies achieve process excellence and system transformation through business process analysis, technology strategy, and system implementation. We help clients grow revenue, save money, get project control, and improve ROI through a blend of innovative methods, skills, knowledge, and experience.

Our resources have expertise in technology, software development, data analytics, and business analysis, combined with strategic planning skills and project management strength… all of which enables us to add value quickly. We are uniquely qualified with a simplified Six Sigma approach and by being fully independent of all vendor software packages.

To help organizations gain fast insight into their opportunities for improvement, we specialize in Visualization with operational process diagramming and customer experience mapping.  This is a foundational step for any process transformation journey, and provides the basis for intelligent IT strategy. Learn more about our offering for the Visualization of your process and systems.

DIFFERENTIATOR… We will always quantify our anticipated results. Examples include a faster implementation, a lower level of expenses, increased revenue, stronger customer experience ratings, or an overall better ROI.

DIFFERENTIATOR… Fixed price engagements are quite normal for us. Our proven formula of domain knowledge, unique methods, and nearly twenty-five years of experience give us the confidence necessary to absorb budgetary risk.

Since 1998 our methodology has continued to advance with proven methods for integration design, system testing, project management, program management, and change management… to power the practice we call Customer Experience 724. Learn more About Us or use our Contact page to start an initial conversation.